AutoZone Auto Parts

4.5
303 reviews
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Business Details

1553 N Custer Rd, Mckinney, TX
75071, United States
(972) 547-0186
https://www.autozone.com/locations/tx/mckinney/1553-n-custer-rd.html
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About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone North Custer Rd in Mckinney, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mckinney, TX or call us at (972) 547-0186.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1553 N Custer Rd, Mckinney, TX
75071, United States

Hours

Reviews

4.5
303 reviews
5 stars
218
4 stars
46
3 stars
17
2 stars
4
1 star
18

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Staff Knowledge

While most reviews highlighted knowledgeable staff, there were instances where employees struggled with specific product knowledge, leading to customer frustration.

Management

Several reviews commended the management for their exceptional service and willingness to assist customers, with specific managers receiving high praise.

Inconsistency

Some customers reported inconsistent service experiences, with a few mentioning long wait times and lack of acknowledgment during busy periods.

Product Availability

Customers generally found the store well-stocked, but there were complaints about certain items being out of stock or needing to order parts.
  • JG
    Jessi Gladden
    Oct 18, 2025
    5.0
    I personally find the employees here very helpful and absolutely the BEST!!! But about 5 years ago they had the best staff & I miss them! Still thankful for their help every-time!
  • DA
    Da'Shanah Adams-Mitchell
    Oct 17, 2025
    5.0
    They always have good customer service and informative
  • AH
    Angi Harrison
    Oct 5, 2025
    5.0
    Joshua was very helpful with my dead battery he was very friendly
  • MB
    M.L. Burrell
    Aug 30, 2025
    1.0
    The dude at the front just looked at me...didnt offer his advice or anything....really shitty thats why I dont go to AutoZone
  • DR
    Donald Rieck
    Aug 6, 2025
    1.0
    they are wording as if they have ev charging stations, the kind that charges your car for on the go/refueling. bad business behavior
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