Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Tunnel Rd in Asheville, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Asheville, NC or call us at (828) 298-7467.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
394 reviews
5 stars
263
4 stars
82
3 stars
23
2 stars
12
1 star
14
What are people saying?
AI-generated from customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees for their exceptional service.
Product Availability
Customers frequently mention that the store has a good stock of parts and products, often finding what they need when they visit.
Service Speed
Many reviews commend the fast service provided by the staff, with quick assistance and installations noted by several customers.
Mixed Experiences
While most feedback is positive, there are some reports of unprofessional behavior from certain employees and issues with inventory management.
Expertise and Support
Customers appreciate the staff's willingness to provide guidance and education on car maintenance, enhancing their overall experience.
- MSMike Stilwell2 days ago3.0Friendly. Just didn't have what i needed.
- KKktrooper13 days ago5.0I had a back brake light out in my Honda accord and Christina was able to check stock for me and found there was a sale on the 2 pack of lights needed. When I got to Autozone on Tunnel Rd, Christina changed both lights for me and when we had slight issue with clips, Paco stopped his lunch break mid stream to help us troubleshoot. Thank you Christina and Paco for excellent customer service and knowledge. I will continue using your store for my auto needs!!!!
- DSDonesha SchaefferNov 6, 20255.0Hayden and Joe were able to spot the problem with my terminal, gave me a new one and replaced it for me. So thankful for them!!
- SVSophia VillaretSep 21, 20255.0I came up to Asheville for the weekend and was about to drive 2 and a half hours home when I realized I didn’t have any coolant. The Autozone staff went above and beyond to help me. I am so grateful for them. Simon helped me with my car and even helped me with things I didn’t know I needed help with. And Jess was very quick to offer assistance when I came into the store. Such great employees! Wish this store was closer to my home town!
- RLRamla LSep 8, 20255.0Staff is very helpful and knowledgeable. Had my battery tested and changed. Jess was great and taught me about how engines work and how to change spark plugs. Trust them and will be going back when I need things in the future!