Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for rudeness and unprofessional behavior.
Product Availability
Customers noted issues with product availability and receiving incorrect parts, leading to dissatisfaction.
Store Environment
The store environment received positive remarks for cleanliness and atmosphere, but some customers reported negative experiences with staff behavior.
Staff Knowledge
There are varying opinions on staff knowledge, with some customers appreciating the assistance while others felt staff lacked automotive knowledge.
Location Convenience
The location is generally considered convenient, but service speed and staffing levels were highlighted as areas needing improvement.