Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chicago #1914 in Chicago, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 622-5372.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
521 reviews
5 stars
311
4 stars
91
3 stars
42
2 stars
11
1 star
66
What are people saying?
AI-generated from customer reviews
Customer Service
Mixed feedback on customer service, with some employees praised for their helpfulness while others were reported as rude or unprofessional.
Product Availability
Customers experienced issues with product availability, including incorrect stock information and difficulties with online orders.
Store Hours
Several complaints about the store closing earlier than advertised, leading to customer frustration.
Staff Knowledge
Some employees demonstrated excellent product knowledge and assistance, while others were criticized for lack of information and support.
Management Issues
Frequent mentions of poor management practices, including unhelpful responses to customer complaints and inadequate staff training.
- RJRogu JaimeNov 2, 20251.0These are some of the slowest laziest employees at any nearby AutoZone. The manager was in store I asked to have my battery checked since it had been a while that my car was left off. Didn’t try to charge it or anything just lazily said “ battery is no good” this is concerning that a manager has this work ethic and shows that AutoZone just throws positions at anyone. Took it to AutoZone on armitage they charged up my battery and said I was good to go. S/o armitage n kimball location!!!
- YOYour OverlordOct 25, 20251.0Put you on hold as soon as you call and never take care of you
- PVPatrick VotoOct 23, 20251.0Somehow had my account with another person's name on it that wasn't even close to mine. How can you add an account in your system and not make a fix of it at the store? Then I call the store with no explanation of why I was on hold and no mention to how long I would be on for. So then I called the store again. Same thing. Called a third time. Someone spoke to me and then said to please hold. No time mentioned and sat again for awhile. Called a fourth time, then they sent me over to commercial for my issue. Went there and they told me I was sent there wrongly and should have gone to corporate. Finally went to corporate to get it fixed. I just don't see how a customer could see the email in another account and think for a second that maybe something is off with it. Terrible service over the phone.
- ONOfelia NicolasOct 20, 20255.0Victor nos dios mucja ayuda excelente trabajo 🙏
- KGKaryn GonzalesOct 6, 20255.0Needed a new battery Christina was the BEST!!! Very helpful! Explained everything about the different types of batteries. Christina installed my battery and helped me out!