Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Center St in Statesville, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Statesville, NC or call us at (704) 873-2216.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
381 reviews
5 stars
245
4 stars
77
3 stars
23
2 stars
12
1 star
24
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Product Availability
Several reviews noted that while the store generally has a good selection of parts, there were instances where specific items were unavailable.
Mixed Experiences
While many customers had positive experiences, some reported poor service or unhelpful staff, indicating inconsistency in customer interactions.
Installation Services
Customers appreciated the free installation services offered for batteries and wipers, highlighting the convenience provided by the staff.
Pricing Concerns
Some reviews mentioned issues with pricing, including perceived overpricing and confusion regarding part bundles, suggesting a need for clearer communication.
- AAAle6 days ago1.0The manager refused to help me remove my light, claiming he couldn’t leave the store alone despite seeing other workers inside. I tried again later for guidance to tell me how to do it, but he gave me a lazy answer. Later, he comes out the store and helped another customer while ignored my ongoing issue. My boyfriend had to go and ask for help, he finally came out with pliers to remove the light. He also mistakenly sold me the wrong light, so we returned to the store to replace it. The other worker started attending us and he needed the manager’s code to return the item, but we waited a long time, even hearing giggling in the back until we got help. Mind you the manager was in a video call with his I guess significant other the entire time since I got to the store, never put the phone away. 1 hour and 30 minutes to change 1 light its crazy just because he didn’t wanna help me since the beginning.
- FFFox FoxOct 25, 20255.0First class staff, Caleb and Derrick went above and beyond helping me with my problem. Manager they deserve a raise or something. Thank you so much guys
- ADAnnalyn DancerOct 20, 20255.0Great service I was waited on by Caleb R. who greeted me as soon as I walked inside I needed a paint tube for my cars exterior and he was very knowledgeable helpful efficient and personable very happy with my experience
- JDJosefina DavilaSep 21, 20255.0Your employee Caleb R was very helpful, respectful and caring to our needs.
- AYAstrid Yu-Gi-OhSep 11, 20252.0Dropped my battery off here 3 days ago. They told me they would call me back when it was ready. I never received a call so decided today I needed to check in and make sure it was done...they proceeded to inform me they had misplaced my battery. They proceeded to take the next 10 minutes to try and find it and bring out a battery and say this is probably it. I am only not giving a 1 star because I also blame myself. I should have got a receipt I should have also wrote down or remembered the battery type. Shame because this went completely different last time I did this