Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Charlotte Hwy in Troutman, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Troutman, NC or call us at (704) 528-4101.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
239 reviews
5 stars
160
4 stars
43
3 stars
12
2 stars
4
1 star
20
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Mike, Dawson, and Nikki.
Product Availability
Customers frequently noted that the store had a good selection of parts and products in stock, often finding exactly what they needed.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported negative experiences with specific employees or issues with returns and exchanges.
Store Cleanliness
The store was generally described as clean and well-organized, contributing to a positive shopping experience.
Emergency Assistance
Several reviews mentioned staff going above and beyond to assist customers in emergency situations, such as helping with battery replacements and providing tools.
- JBJoshua Burt4 days ago5.0I have been fixing my 2010 lancer GTS .. Everytime I come here and get help from Mike I always have a great and solved outcome. He is very courteous as well as the other employees in this store location I highly recommend coming here and ask for Mike if he's in !
- VJVince JollyNov 8, 20255.0Stopped in for wiper blades and got the wrong fit. Barbee looked at the old one and said I needed a different kind. She got the right ones and installed them. Back on the road in no time! Thanks Barbee!😃
- EIEfhe IkharoOct 26, 20255.0Mike Merchant was super willing and able to help me with an unexpected battery change! Very calm and personable, thanks for the help Mike!
- JWJack WOct 26, 20255.0Mike was outstanding! We came in with a completely dead battery, and he helped us replace it quickly and efficiently. He was friendly, professional, and went out of his way to make sure everything was handled correctly. Really appreciated how prompt and courteous he was excellent service all around!
- TBTommy BrandtOct 14, 20255.0I was in an emergency situation. My mirror got broken off on my Box truck from another driver went here and they allowed me to use a tool and let me stay inside until I figured out a fix to get me back on the road. I was able to purchase a mirror and figure out how to mount it using some of their hardware that they sold. I had a load in my truck that had to be delivered. This really saved me and my business. The staff was extremely friendly and also let me use a broom to sweep all the broken glass out of my truck since my window busted you really don’t find people that friendly anymore and trusting. I would highly recommend this business for their exceptional service and kind employees