Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Central Avenue in Charlotte, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Charlotte, NC or call us at (704) 332-1180.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
502 reviews
5 stars
331
4 stars
80
3 stars
33
2 stars
10
1 star
48
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Marquis, Edgar, and Terry.
Product Knowledge
Several reviews highlighted the staff's ability to diagnose issues and provide accurate information about products, although some customers noted inconsistencies in staff knowledge.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude behavior from some employees and issues with service quality.
Installation Services
Customers appreciated the free installation services offered for batteries and wipers, with many mentioning quick and efficient service.
Store Management
Feedback indicated a need for better management oversight, as some customers reported poor service experiences and lack of accountability from staff.
- EWEmma WhiteNov 1, 20255.0the staff here are truly amazing. we were visiting for out of town and needed help. so thankful for this autozone
- MDMr. DeluxeOct 4, 20255.0Kevin was awesome- highly recommend the service here. Helped me recycle oil and even gave me a couple paper towels to wipe my hands. Thank you
- THTim HarrisSep 25, 20253.0Most of the staff have limited knowledge, but decent customer service
- FEFirm Entertainment EnterpriseSep 16, 20255.0This Autozone is top notch! I came experiencing battery issues and Tamieka helped explain what was wrong with the battery and took the time to clean the corrosion while fixing the problem. Great Customer service now-a-days is hard to come by and the time patience and care she gave was 100%. I definitely recommend this location for all your car needs.
- ASAcademic ServicesAug 24, 20255.0Terry was very helpful at the Auto Zone on Central Ave. He gave me a tour of the entire store, which was extremely helpful. He also taught me how to add oil to my car. I’m glad that I came to the store on this day, which was perfect timing.