AutoZone Auto Parts

4.1
437 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Lawrence #3220 in Lawrence, MA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lawrence, MA or call us at (978) 685-6212.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
380 Broadway, Lawrence, MA
01841, United States

Hours

Reviews

4.1
437 reviews
5 stars
256
4 stars
76
3 stars
42
2 stars
15
1 star
48

What are people saying?

AI-generated from customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were criticized for being rude and unhelpful.

Product Availability

Customers appreciated the variety of parts available, but there were complaints about incorrect inventory information and items not being in stock.

Pricing

Feedback on pricing was varied; some customers found prices reasonable while others felt they were overcharged for certain items.

Store Experience

The store environment received mixed reviews, with some noting cleanliness and organization, while others reported long wait times and poor service during busy periods.
  • PP
    Phent Phoeuy
    6 days ago
    5.0
    Bought new car battery and had it installed. Had two employees helping with the process. Both were very kind and helpful.
  • AA
    Adam Starlyng Blade Acosta
    Oct 23, 2025
    5.0
    Excelente servicio por parte de la señorita Colón
  • JT
    Joeltorre@gmail.com Torres
    Oct 22, 2025
    5.0
    Han mejorado mucho el servicio
  • GE
    Gee Eezy
    Sep 30, 2025
    1.0
    Worst autozone i have ever been to
  • KV
    Katherin Valdez
    Sep 8, 2025
    5.0
    I can’t say enough good things about Glenny! She was incredibly helpful, sweet, and most importantly patient with me when I had no idea what part I needed for my vehicle. With customer service being so disappointing in so many places nowadays, it was such a relief to walk into this store and be greeted by someone like her. Glenny went above and beyond to make sure I got exactly what I needed, and it truly made the whole experience stress-free. AutoZone is lucky to have her (and her peers) on the team—just pure perfection! Thank you, thank you, thank you so much, Glenny!