AutoZone Auto Parts

4.2
599 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Willow Street in Manchester, NH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Manchester, NH or call us at (603) 668-7200.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
921 S Willow St, Manchester, NH
03103, United States

Hours

Reviews

4.2
599 reviews
5 stars
338
4 stars
136
3 stars
60
2 stars
16
1 star
49

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Staff Attitude

Feedback was mixed regarding staff attitudes, with some customers reporting excellent service while others experienced rudeness and unprofessional behavior.

Product Availability

Customers noted that while the store has a good selection of parts, there were instances of items being out of stock or delivery issues.

Checkout Experience

Several reviews highlighted long wait times at checkout, with some customers feeling ignored or receiving poor service during busy periods.

Management Issues

There were complaints about poor management practices, including inadequate assistance to customers and lack of accountability among staff.
  • YY
    YashaYAHU
    Oct 8, 2025
    5.0
    John C was very cool about helping replace a headlight I needed done! Did it free of charge and helped me pick an affordable yet purchase worthy choice when it came to buying the headlight. Smooth process overall.
  • JF
    Jess Farnan
    Sep 21, 2025
    5.0
    Joe G is the man! My car battery died across the street and luckily there was this auto one nearby! Joe G tested my battery and was kind enough to install a new one for me! He was so nice and really helped me be calm about the situation! Thank you Joe!!!
  • BB
    Bob Burnell
    Aug 14, 2025
    1.0
    The older guy who works at night here needs an attitude adjustment. If you don't like people you probably shouldn't work customer service. If you are that miserable with your job leave. Don't just stay cause you need a paycheck. It's pathetic how miserable customer service employees act now a days..... This older guy should be fired
  • JA
    Jamie Aponte
    Aug 1, 2025
    5.0
    Loan a tool program is awesome . Thank you for the help.
  • MR
    Mario Rguez
    Jul 12, 2025
    1.0
    Four cashier opens, maybe another 4 more workers there doing nothing . I was first in line, one cashier finished , go away, second cashier doing nothing... Maybe discrimination because I can't understand their bad behavior., bad aptitude. When finally one cashier said: I'm going to take your order like I don't want to do it. I said hello, he doesn't answer. I have rentals properties and costumers and service always is first.