Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Senoia Rd in Fairburn, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Fairburn, GA or call us at (770) 892-2218.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
348 reviews
5 stars
221
4 stars
61
3 stars
26
2 stars
6
1 star
34
What are people saying?
AI-generated from customer reviews
Customer Service
Mixed experiences with customer service; some employees provided excellent assistance while others were rude or dismissive.
Staff Knowledge
Some staff members were knowledgeable and helpful, while others lacked basic product knowledge and customer interaction skills.
Store Operations
Frequent complaints about store opening times and employee availability, leading to frustration among customers.
Positive Experiences
Several customers praised specific employees for going above and beyond in providing assistance and resolving issues.
Inconsistent Service
Overall service quality varied significantly between visits, with some customers reporting excellent experiences and others feeling neglected.
- TCTashonda Clark1 day ago1.0Kevin Weaver was extremely rude! I came in to purchase a headlight and was told they would take a look by the cashier. Kevin was very rude telling me I needed to bring my car closer to the door. He rudely told me to pop the hood and get out of the car then said he couldn’t do it because he’d need to remove some things. I’m not upset about that but his tone was definitely obnoxious and he seemed highly irritated. Never coming back here!
- RERich EaglesonOct 25, 20251.0Needed a new battery and got help picking it out then everything went south. The person who I asked to install the battery extorted a tip from me. He said he didn't mind changing the battery...just not for free. Didn't know these guys worked for tips.
- SDShawndra DBOct 25, 20255.0Knowledgeable and helpful workers (advised of exactly what was needed).
- JMJerrell MillerOct 11, 20255.0fixed my battery in seconds
- YYYvetteSep 24, 20251.0Unfortunately, this location battery meter doesn't work. It surprises me how a franchise like this only has one device.