Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Cascade Ave. SW in Atlanta, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Atlanta, GA or call us at (404) 752-5930.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
699 reviews
5 stars
425
4 stars
109
3 stars
50
2 stars
34
1 star
81
What are people saying?
AI-generated from customer reviews
Customer Service
While some customers praised individual employees for their helpfulness, many reported rude and unprofessional behavior from staff, leading to a negative overall impression.
Store Environment
Numerous reviews highlighted issues with loitering and an unsafe atmosphere outside the store, which deterred customers from visiting.
Product Quality
Several customers experienced problems with defective parts purchased from the store, leading to frustration and additional costs.
Management Issues
There were complaints about poor management practices, including inadequate staff training and failure to address customer concerns effectively.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with specific employees who provided excellent service and assistance.
- NBnicole burnett4 days ago5.0Great customer service they have knowledge of parts and can easily assist you with identifying parts based off descriptions love this auto zone 😀 😄 👍
- APAlyson PierceOct 28, 20255.0I had a great experience in the store today with Evan. He was very helpful in helping me find what I needed and went above and beyond. Thank you Evan!!
- VHV. H.Aug 27, 20251.0I've needed to stop at auto zone once or twice, but of course the one on Cascade I would never stop there. They allow crowds of men and teenagers to hang out there daily. Customers pretty much have to walk thru them. Who ever owns that business needs to clean that parking lot up with strays hanging out all day long. It's unprofessional and an incident waiting to happen if it hasn't already. Someone high up needs to get involved. That Auto Zone is the only one that allows that type of environment on the property where customers stop, it actually stop people from patronizing other businesses on that strip because of Auto Zone environment.
- CLCache Enterprises LLCAug 13, 20254.0Good customer service
- KMKimyatta MorrisJul 31, 20251.0Whoever answered the phone today (07/31/25) at 12:36PM is RUDE. I tried to call and see if they had O2 sensors in stock so I don’t make a blank trip to the store and he was completely dismissive and put me on hold before I could finish speaking. If you don’t like your job PLEASE find a different occupation. There are people who have real things to handle and we don’t deserve bs from a GRUMPY, NEGATIVE associate. Please make better decisions when hiring. THANKS.