Customer Service
Many customers praised the staff, particularly Francisco, for their helpfulness, professionalism, and willingness to assist with various automotive needs.
Staff Performance
Several reviews highlighted specific employees like Antonio, Cristian, and Oscar for their exceptional service, quick problem-solving, and friendly demeanor.
Management Issues
Some customers expressed dissatisfaction with the store's management, citing unprofessional behavior and poor communication skills, which negatively impacted their experience.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, with many noting that employees went above and beyond to ensure they received the correct items and assistance.
Wait Times
A few reviews mentioned long wait times for service, indicating that while staff were present, they were not always attentive to customers in need.