Audi Brooklyn

Reviews

• RG

  Rafael Gonzalez

  1 day ago
  2.0
  Unfortunately the lowest experiencie I've had at a premium dealership, poor phone attention, lack of follow up, lack of comunicación on the sales team. If you want to find out all the "No's" to buy a car this is the place.
• PA

  Pete Abraldes

  Nov 3, 2025
  5.0
  I found this car on line at Audi Brooklyn they were very helpful in answering all my questions and supplying additional pictures,. This helped us decide to make the 2 hour drive. Their customer service team was very friendly and helpful. Our experience with Mark Nepom could not have been better. He was very polite and helpful making our customer experience excellent. Would recommend this dealer ship to anyone.
• MM

  Mrityunjay Misra

  Oct 30, 2025
  5.0
  My experience with Audi Brooklyn started off rocky when I purchased my pre-owned VW Arteon last year - including a delayed registration, missed inspection findings, and a denied warranty repair shortly after purchase. Despite multiple follow-ups, the situation went unresolved for several months. However, once I escalated the matter to General Manager Leo Menuzzo, he took full ownership, thoroughly investigated what went wrong, and ensured I was fairly reimbursed for the out-of-pocket expense I incurred. Leo’s professionalism, transparency, and commitment to making things right restored my confidence in the dealership’s leadership. While my initial experience was disappointing, I greatly appreciate how the situation was ultimately handled - with accountability and fairness. Thank you, Leo, for helping bring this to a positive resolution!
• IL

  INSTAGO LLC

  Oct 23, 2025
  5.0
  Cannot be happier! Extremely satisfied with this Dealership ! Came in with a recall on my audi A8 The car will leave with a brand new engine for free ! Thanks To DAN he’s the real man , his extremely knowledgeable and helpful and answered all my questions & concerns about this project! He was able to get me a loaner car the next day .
• FB

  Fay Bailey

  Oct 14, 2025
  5.0
  I had the pleasure of being helped by Jay at Brooklyn Audi. He is knowledgeable, patient and a consummate professional. I did my research and went to see a specific car (Audi Q5). However, while there another car caught my attention and I was torn between the two. He didn't try to persuade me in either direction. Jay carefully listed the benefits of both. He made it very clear that my satisfaction was of the upmost importance. Jay patiently waited for me to come to the right decision on my own (24 hours later). He was a phone call away to answer any questions I had. Ultimately, I went with the car that caught my attention; and I'm a truly happy with the purchase. I traded in my previous Audi. This was something else, that Jay made seamless and without any hassle. I would highly recommend Jay at Brooklyn Audi if you are looking to purchase a new or used vehicle. I couldn't be more pleased with the service I received at Brooklyn Audi.