Contact Atomatic Mechanical Services today for commercial and residential HVAC services throughout the Chicagoland area! Founded in 1945, for over 70 years Atomatic Mechanical Services continues to provide the highest quality workmanship, innovative designs, and reliable service to commercial, institutional, industrial and residential buildings and homes throughout the greater Chicagoland area. By bringing superior products together with certified professionals, we ensure results that not only exceed your satisfaction, but also continue to perform to exceptional standards year after year. Our solid reputation is built on the highest standards, innovative design and exceptional customer service. We honor our word and commitments.
This was one of the most demeaning and infuriating experiences I’ve had with a service provider. I was quoted $450 over the phone by their technician for a repair involving a part that costs $55 at Home Depot. After the work was done, I got a surprise callback saying the total was actually $750—with the excuse that the technician “forgot” to mention the rest of the cost. That’s a $300 upcharge after the fact, with zero transparency.
Even worse, they tried to charge me an extra $290 for “cleaning the system”—but all they did was swap out the air filter using my own filter. That is not cleaning, that is exploitation.
But the most painful part wasn’t even the outrageous pricing—it was the way I was treated. When I tried to question the charges, I was spoken to like I didn’t matter. Mary, the woman on the phone, yelled at me, belittled me, and treated me with open disrespect—all because of my accent. I was calm, polite, and trying to understand why the quote had changed. Instead, I was talked over, ordered around, and told they would never service me again. It was humiliating.
I genuinely believe I was racially profiled and dismissed as less than because of how I speak. And that’s not just bad customer service—it’s a serious problem.
Avoid this company. No one deserves to be overcharged, misled, and disrespected like this.
TD
Thomas Dobrez
Jul 14, 2025
5.0
My AC was not working and my place was feeling 80+. I had to sleep without any blankets. It was no fun. So I decided to contact Atomatic and within 24 hours of initial contact they had 2 techs come by and everything was fixed and felt amazing in my place. It timed up perfectly as it was right before a 100 degree weekend in Chicagoland. I highly reccomend calling Atomatic if your home AC is not working!
MP
Maddi p
Jun 26, 2025
3.0
Great work comes only from the employees who actually care. Unfortunately, I’ve seen other workers show up and barely do anything or put in any effort at all. With so many people on staff, everyone should be expected to give the same 100% instead of relying on just a few to carry all the weight. Otherwise, what’s the point of having a team? I strongly believe you should hold the workers who aren’t contributing accountable. Either treat your hardworking employees better or start disciplining the ones who don’t do their jobs.
JK
Jim Kaufman
Jun 8, 2025
5.0
A new A/C unit was installed during a period of temperature in the 40s. As the temperature increases a few days later the technician Joe, came out to try and adjust the A/C discharge air. He was willing to return on a Saturday morning to finish the adjustment, we therefore had a working unit, thanks to Joe’s dedication.