Business Details
About
Appliance Repair Service
Choose the Appliance Service Experts at Associated Appliance Service Inc When You Need Your Hi-end Appliances Serviced. Serving: Baltimore, Montgomery, Harford, Howard, and Parts of Anne Arundel & Carroll Counties
Location
Associated Appliance Service, Inc
510 Granary Road, Forest Hill, MD
21050, United States
Hours
Reviews
3.7
14 reviews
5 stars
9
4 stars0
3 stars
1
2 stars0
1 star
4
- CGcatherine GSep 29, 20225.0Excellent service - I highly recommend
- TCtelleyz com telleyz comJul 6, 20221.0UNPROFESSIONAL phone representative. UNPROFESSIONAL technician. dear tech: you canNOT diagnose over the phone! you wasted my time! bye!
- CSChelsea SpataforeOct 8, 20205.0I called with questions and they were very knowledgeable, professional and cared about getting me the best answer to my appliance question. I know others that have used their services as well and they do quality work and always look out for their customer! I highly recommend!
- RSRonald SchnaarJun 14, 20165.0The tech was very knowledgeable about my Sub-Zero refrigerator/freezer, quickly identified the problems (there were two different problems) and quickly corrected them. I was impressed, especially because a general appliance repair person had tried and failed to fix the same problems. Yes - when owning high-end equipment one needs to bring in people with the necessary expertise.
- JYjohn yangJun 13, 20161.0Beware! They will rip you off if they sense an opportunity. When I called them about this, the woman fed me a lot of lies, became very defensive and then hung up on me! You would be best served by calling one of the many reputable companies in the area that do the same kind of work. This company is horribly dishonest. Good luck. PS. They are NOT BBB accredited.
Frequently Asked Questions About Associated Appliance Service, Inc
What brands and appliance types do you service?
Our expertise lies in servicing premium appliances from Sub-Zero, Wolf, and Cove. As certified technicians, we handle both warranty and non-warranty repairs for refrigeration units, freezers, wine storage systems, cooking appliances, and dishwashers from these esteemed brands.
What geographic area do you serve?
We provide our services throughout the Baltimore region, encompassing Baltimore County, Baltimore City, Howard County, Harford County, Montgomery County, and select areas of Anne Arundel and Carroll Counties in Maryland.
Are your technicians factory-certified and what does that mean?
Indeed, our technicians are factory-trained, have undergone background checks, and are authorized by Sub-Zero, Wolf, and Cove to perform both warranty and non-warranty repairs. We maintain fully stocked service vehicles to ensure quick access to many necessary parts during service calls.
What does "Factory Certified Service" mean?
Factory Certified Service indicates that our technicians have received direct training and authorization from Sub-Zero, Wolf, and Cove. We exclusively use genuine factory parts, adhere to manufacturer repair procedures, and maintain exceptional customer service standards.
Why should I choose a Factory Certified repair company?
Opting for a Factory Certified repair company ensures your appliance is serviced by specialists in your specific brand. This approach safeguards your warranty and can extend your appliance's operational life. Non-certified services may lack access to genuine parts or factory support, potentially compromising repair quality.
How do I schedule a service appointment?
To schedule a service appointment, you can contact our service line at 410-668-6100 or visit our website at https://www.associatedapplianceservice.com. Our team will confirm your appointment and provide an estimated timeframe for technician arrival.
How soon can I get an appointment?
Appointment availability varies depending on location and time of year. However, we strive to provide service within 1-3 business days for most repair needs.
Do you use genuine parts?
We exclusively use genuine Sub-Zero, Wolf, and Cove parts in our repairs. These parts are backed by the full factory warranty, ensuring quality and reliability.
Do you offer warranties on your repairs?
Yes, our repair services are covered under the manufacturer warranty provided by Sub-Zero, Wolf, and Cove.
Do you offer maintenance plans?
We do offer preventative maintenance plans designed to maintain optimal performance of your Sub-Zero, Wolf, and Cove appliances. For more information about these plans, please consult with our service team.