I have done business with this company for 10 years. 2 weeks ago I called 3 times speaking with 2 different departments for emergency service/maintenance, to date I had never received a response from either of the 2 departments. This company has very poor customer service. I’m now reviewing other companies who offer customer service.
ET
Eric Tootell
Jan 22, 2020
5.0
Best place to get breafast
AP
Amber Privizzini
Jan 14, 2018
1.0
They say they r open 24 hours and do emergency services and they are locates very close to my house. I called asked if they could deliver oil today for emergency they said no. Bad customer service and misleading advertising.
ASI Oil provides heating oil delivery services to residential and commercial customers throughout Greater New London County, Connecticut. Our service area includes major towns and cities in the region, ensuring reliable fuel delivery to a wide range of communities.
Do you offer emergency delivery?
Yes, we offer emergency delivery services for our customers. If you find yourself unexpectedly low on heating oil, you can contact our office, and we will prioritize your delivery to ensure you don't run out of fuel. We recommend monitoring your tank levels regularly to avoid emergency situations.
How do I know when to order more oil?
To determine when to order more oil, we suggest checking your tank gauge regularly. It's advisable to place an order when your tank is about one-quarter full. This allows sufficient time for delivery and prevents the risk of running out. For your convenience, we also offer automatic delivery services based on your typical usage patterns.
What payment methods do you accept?
We accept various payment methods to accommodate our customers' preferences. These include cash, personal checks, and major credit cards. For added convenience, we also offer online payment options through our secure customer portal. Please contact our office for more details about our payment policies and available options.