Staff Friendliness
Customers consistently praised the staff for being friendly, helpful, and knowledgeable.
Customer Service Issues
Some customers reported inconsistent and frustrating experiences with customer service, particularly regarding ID policies and product availability.
Product Quality
While many customers appreciated the product selection and quality, there were complaints about high prices and some product dissatisfaction.
Store Experience
The store was noted for being clean and well-organized, with a good shopping experience, though some found the kiosk system less favorable.
Pricing Concerns
Several reviews highlighted concerns about high prices compared to competitors, particularly in Michigan.