HVAC ContractorAir Conditioning ContractorHeating ContractorWater Heater Service
Artic Sun Heating & Cooling provides residential heating and cooling services to the Catlett, VA area. As one of the most reliable HVAC companies, we offer warranties on our products and services, and we're the recipient of the 2025 PulseM Service Excellence Award. With our monthly specials and offers, there are always ways to save. Refer a friend to get $50 back, and seniors, veterans, military personnel, teachers, and first responders can get 5% off. Get in touch with our team of heating and air contractors now for a same-day, free estimate. 24/7 emergency HVAC services are available!
Technicians consistently demonstrated professionalism, thoroughness, and knowledge during service calls.
Customer Service
Customers praised the friendly and responsive customer service, highlighting the helpfulness of both office staff and technicians.
Timeliness
Many reviews noted the prompt arrival of technicians and quick response times for service requests.
Honesty
Customers appreciated the honest assessments and lack of pressure to upsell unnecessary services.
Satisfaction
Overall, customers expressed high satisfaction with the quality of service and the effectiveness of repairs.
DS
David Stanley
Oct 29, 2025
5.0
Love working with Arctic Sun. Frank, our technician, is very professional. I really appreciate the work he does every time!
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Steve
Oct 15, 2025
5.0
The teck was every efficient and accomplished one request I had in addition to inspecting the furnace, said he did not have the required filter on his truck but would come by and replace later.
He also took care of our rental house, the renters has not comments on the serve but based on my experience I’m sure it was excellent.
ST
Susanne Taylor
Oct 13, 2025
5.0
I thought my dog had once again been chewing on the wires, so I asked that they come back out. Frank proved her innocence and showed me what to look for if I suspect her in the future!
Thanks so much for the peace of mind!!
CH
Connie Hawthorne
Oct 8, 2025
5.0
I am so glad we found Arctic Sun Heating & Cooling! Our service person, Frank arrived on time, and we received fantastic customer service! Frank explained our repairs in full detail so we could better understand the situation.He was also able to do some of the repairs the same day! It's good to know that great service people still exist! Thank you Arctic Sun and Frank!
DW
Dana Washington
Oct 2, 2025
5.0
He was very thorough and he explained everything twice.
Frequently Asked Questions About Arctic Sun Heating & Cooling
Should I cover my air conditioner unit in the winter?
At Arctic Sun Heating & Cooling, we advise against covering your outdoor air conditioning unit. While covers are available to prevent leaves and debris from entering, they can cause significant damage if the system is accidentally turned on. This could lead to outdoor fan failure or even compressor damage. With regular maintenance, your air conditioner should function properly without a cover.
How often should I check my air filters?
At Arctic Sun Heating & Cooling, we see a lot of HVAC problems that stem from poor air filter maintenance. The simple act of changing your filter can save you from countless headaches, so you should never overlook this critical detail. The frequency of air filter changes depends on various factors. You have to consider how many people are in the home, nearby construction areas, and any pets living in the home. As a general rule, we recommend replacing 1-inch disposable filters monthly. For 90-day filters, we suggest changing them every two months, as they often don't last the full 90 days.
When should I have my furnace or air conditioner serviced?
We recommend scheduling maintenance for your HVAC equipment twice a year: once in the spring and once in the fall. This regular servicing helps ensure optimal performance and efficiency of your heating and cooling systems. The team at Arctic Sun Heating & Cooling can provide the service your unit needs.
My air conditioning bills are high. Is there something I can do?
There are several steps you can take to reduce your air conditioning costs. First, keep doors and windows closed to prevent the escape of air. You can also do this by sealing leaks in your ducts and outer openings. Internally, make sure the unit has a clean air filter. The coils and blower motor need to be cleaned as well, and you should make sure your refrigerant is properly charged. This is all part of annual furnace and air conditioner maintenance. This promotes better functionality, which can reduce your energy bills. Finally, make sure your thermostat is at a reasonable temperature. You can control how much or how little you run your system, and even a change of a few degrees can have a demonstrable impact on your energy bills.