Service Quality
Many customers praised the thoroughness and professionalism of the technicians, highlighting their attention to detail and effective pest control.
Customer Service
Numerous reviews indicated issues with customer service, particularly regarding difficulties in canceling services and unhelpful responses from representatives.
Sales Practices
Several customers expressed dissatisfaction with the sales tactics, describing experiences of feeling pressured or misled during the contract signing process.
Communication
While some customers appreciated the communication from technicians regarding service details, others reported problems with scheduling and unauthorized services.
Inconsistency
Feedback revealed inconsistencies in service quality, with some technicians receiving high praise while others were criticized for inadequate performance.