Aptive Pest Control

Reviews

• SC

  S Callaham

  4 days ago
  1.0
  Tech did a drive-by spray, on the ticket he stated he was there for ~20 mins. However my cameras show more like 5 mins just hanging out walking around my property not effectively spraying the solution. Need better techs, yesterday service was subpar.
• LS

  Linda Skipper

  4 days ago
  5.0
  James was the best server that has come out from your company. He did a full service. I had Some questions I needed answering, and he did an excellent job of that. He was knowledgeable of his job as well as the company. James was also a very pleasant, kind, respectful, young man.
• TJ

  Tina Jones

  Sep 9, 2025
  1.0
  My service was horrible! The tech named Christian came out last week, left spider webs, never treated the crawl space for mice control, never touched the wasp nest we requested to be destroyed-just to name a few thing-so needless to say we asked for a follow up visit-lucky us the same tech came out and did the same amount work he did the first time which was hardly a thing! Photos are those taken after he left! And to make things even better I get charged $119 for this visit. After my contract is up I will NEVER use this business again!
• CR

  Crystal Redden

  Aug 31, 2025
  1.0
  BEWARE! I would give zero stars if it would let me. The tech that showed up smelled heavily of marijuana and only did the outside of the house despite us remaining home to let them in. They never cleaned the spider webs from the siding or windows. They promote their products as being environmentally friendly, which I cannot dispute however THEY DON’T WORK! They were unable to get rid of ants in the kitchen. I called for a revisit between treatments and they sent someone weeks later. They charged me for a full treatment which was not done and still did not get rid of the ants. I called to get a resolution and ended up wanting to cancel services and was transferred to 4 different people supposedly to get a supervisor and was charged $199!! The folks were rude and told me an invoice would be sent, which I never received and they debited my account without my permission. Do yourself a favor and DO NOT USE THIS COMPANY!!!
• FB

  Frank Bresee

  Aug 19, 2025
  1.0
  Had my first treatment last month. Very nice young lady did the work. All windows are supposed to be cleaned and treated. She missed 5 windows across the back, they still had spider webs and egg sacks on them in the corners. No big deal, they can get them next month. Well next month rolls around, I was not home when they came to treat. I received a text message from James that he had treated my home. I get home and look at the windows on the back of the house. The same five windows still have webs and eggs sacks on them. These windows are easily reachable. I texted James back and asked that he return as he missed the same five windows as last visit. He responded that he did his job and sent me photos of different areas he sprayed. Basically I got a "I did my job, I'm not coming back" from James. I then texted the salesman John Sullivan. During the initial sales call he seemed very professional and promised they provide a quality service. I guess lip service is it. I never heard back from him. Now Aptive wants a review of their service. You could have made this right but chose to ignore a legitimate concern. You can cancel my service since you don't seem to care. I'll find someone else to treat my home.