TS
Tegan Santagata
Jul 10, 2025
Wow, this is one of the most disrespectful agencies I have EVER encountered. With no warning from them we received a letter our homeowners was going to be canceled. They used outdated information and pictures. Trying to get a call back or return email is like pulling teeth. When my husband called to question they immediately got defensive and yelled at him!!!! Gave them benefit of doubt, but did my own research. I found much better prices. When I called to cancel, calmly, the woman got immediately defensive. Started to say, loudly, you didn’t give enough time to call back (five hours) Claimed we never read the email with quotes. We did, when I told her I found a cheaper quote, well then she got REAL mad. When I told her we were unhappy with lack of communication, she said something I couldn’t quite hear, but I don’t think it was very nice. She then hung up on me in a huff. Very unprofessional behavior. I do not recommend you use this company, unless you want to be yelled at more than once by their employees.