VA-595538 Our Mission is to inform customers about the risks of everyday life and recommend personalized options to fill those gaps in order to reduce stress and provide the right protection for our customers and their families.
Big Thanks to Bethany! She helped me set up my auto insurance quickly with no issues. Also set me up with disability insurance in case I get injured and have no pay.
JC
Jill Cunningham
Oct 7, 2025
3.0
My State Farm service and policies are all very well handled via Corporate. However, when I do have a concerning matter, there is no way to contact/connect with a representative at the Agency I use (Anh Nguyen in Old Town Alexandria, VA) during normal business hours - no receptionist is available. After I leave a voice message, it can take more than 24 hours and a repeat message before I get a call back. This has happened twice in the last 12 months. Thank you.
AP
Allen Pearman
Sep 24, 2025
5.0
Bethany, was very professional in our communication. She asked the right questions, beat my current coverage and was very plesent to work with. I already have told other family members about her and hope she can save as much for them as she did me. I look forward to doing business with her and this company. Thank you for not being pushy, but closing the sale as a very professional individual. Best wishes, Allen Pearman
MA
Manasa Anand
Sep 12, 2025
5.0
Bethany was very helpful in explaining and
transferring my auto and home insurance for a better price. Thanks Bethany!
TP
Tabatha Patrick
Aug 28, 2025
5.0
Great people to work with. Super cheap quote. I'm hard to please so that says a lot
Frequently Asked Questions About Anh Nguyen - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.