Business Details
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TX-2565813 One word, relationship. This changes the context in how we all interact. We truly believe that we need to get to know each and every customer on a personal level. Get to know their family, their needs and their concerns. We want to provide a genuine experience. We consider it a privilege to serve each and every customer. Our motto is, to serve our community with excellence, compassion and with great sense of urgency. One Team. Exceeding Expectations. Serving Family and Friends.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Andy Torres - State Farm Insurance Agent
2151 W White St, Anna, TX
75409, United States
Hours
Reviews
5.0
521 reviews
5 stars
515
4 stars4
3 stars0
2 stars0
1 star2
- CJCherrie JonesOct 22, 20255.0I have had the great pleasure of meeting Heather G., every conversation that I have had with her has been fantastic. She has a great personality. Very helpful and considerate. She will go that extra mile to help you and make sure you are a satisfied customer!
- LSLoi SticOct 22, 20255.0I can’t say enough about the amazing service I’ve received from Kay, Lisa, and Mr. Torres at State Farm! They are always patient, helpful, and truly care about their customers. Kay go out of her way to make everything easy and clear, and Mr. Torres’ leadership makes this office a fantastic place to work with. I feel confident knowing I’m in such capable hands and highly recommend this team to anyone looking for honest, caring, and professional insurance service.
- BGBrandee GuytonOct 15, 20255.0Andy and his office staff are always available, so helpful and very friendly anytime I need anything or have questions. They’re always quick to respond and happy to help. Thank you all!!
- CBChad BlankenshipOct 13, 20255.0Lisa Simpson was wonderful to work with. She was polite and answered my questions in a timely manner. Not to mention she was finally able to get me the best rate I’ve seen in a long time on my home and auto insurance! Give her a shot. Thanks Lisa!
- AKAmanda Van KersenOct 3, 20255.0I had the pleasure of speaking with Victoria. I just moved to Texas and was sure what to expect when switching car insurance companies. She made the process super easy and explained everything in detail. The price is even lower than what I was paying previously so I am overall very happy! Thanks again to Victoria for the amazing customer service!!!
Frequently Asked Questions About Andy Torres - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.