Andy's Appliance Repair

Reviews

• RH

  Ric Hardy

  Oct 24, 2025
  1.0
  Technician has been out twice and the issue has not been resolved. They were supposed to come out today and no showed. Tried calling and never made it past being on hold.
• MB

  Mary Beth Buffaloe

  Oct 20, 2025
  5.0
  Alex, our Andy’s Appliance repairman, has made 3 trips to our home in the past couple of months, to figure out problems with 3 different appliances — our dishwasher, our built-in microwave, and our dryer. Alex is a rockstar! None of them defeated Alex! Seriously, the service has been great, and we are so happy to have found Andy’s. I wouldn’t hesitate to recommend them to everyone!
• JM

  Judie McCoid

  Oct 18, 2025
  5.0
  Came prepared, explained what was needed, repaired, cleaned up after the work was done. Courteous, kind and carrying. Great price, punctuality, professionalism and thoroughness. We recommend Andy’s Appliance Repair to our family and friends. We have for years.
• BB

  bcrenton

  Oct 14, 2025
  5.0
  Very satisfied with the ease of getting an appointment, tracking when technician would arrive and the absolute professionalism of Jacob, who fixed my refrigerator problem promptly. I could not be a happier customer - and I now know where my first call is going if I have appliance issues in the future!
• BB

  Billy Brey

  Sep 21, 2025
  1.0
  I guess I can't leave zero stars which is what they deserve. I needed a gasket replaced or even a small part where the gasket went in the filter of my water line from my refrigerator. I took everything apart and noticed where the leak was but they said someone had to come out to look at it anyway so a couple days later someone did and he said he needed to get the part and it would be a few days and the price was over $400. He came out and replaced it, it literally took less than 5 minutes and he said he also put in a new water line in because the other one was old. Fast forward a couple weeks later there had been condensation in the air ducts in the garage, to make a long story short The water was coming from the fitting that he put the new water line in to the water line of the refrigerator, the technician did not tighten it enough so it leaked to the basement and followed the air duct to the garage. I contacted them with the issue and they came out and said they don't think it was their fault because I had tightened it to make it stop leaking so they didn't think I was telling them the truth. For future reference to anyone do not fix the problem yourself, let them see it! What I should have done was shut off the water I guess and wait till someone saw the issue. So they never reimbursed us anything and now almost a year later there's mold all around the air ducts so we have to get somebody to come look at the air ducts to see what's in there and to clean them out. I'm writing this hoping someone else doesn't get scammed by them, be careful!! I just read your response, here is my response to that. Are you kidding me, that is your response? First of all, yes you did repair the leak but then caused another leak!! The worst part about this is you took NO responsibility for the mistake. My mistake is that I tightened the fitting that your tech put in and then called you to let you know. I should have just shut the water off to the refrigerator and wait the week that you said it would take to be here. I am in honest person and I just assumed that you were also. That leak came from nowhere else but that fitting that your tech put on the water line for the refrigerator and now we are dealing with a bunch of mold around the air ducts. Don't you dare put a comment on here explaining that it wasn't your fault because that makes you so much more a liar. By the way the person that came out to look at the damage was the same tech that made the mistake that caused it, You really think he's going to tell you the truth that it was because of him and that he would get in trouble for it. My wish is that somebody reads this before calling you and changes their mind before they make a big mistake. To tell you the truth I still can't believe you're response but then again I read some of your reviews and I see that you never take any responsibility is something goes wrong, you always put the blame on the person getting the work done for, nice business you have, NOT.

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