Business Details
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OH-776179 Our State Farm mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are people who make it our business to be like a good neighbor. Our success is built on a foundation of shared principles - quality service, relationships, integrity, and financial strength. Customers' needs determine our path. Our principles guide us. Our office is here to help the Galloway community with auto, renters, homeowners, life, and business insurance.
Location
Andy Ottney - State Farm Insurance Agent
5618 Hall Rd, Galloway, OH
43119, United States
Hours
Reviews
4.7
138 reviews
5 stars
125
4 stars
3
3 stars1
2 stars1
1 star
8
- JCJen CarlsonOct 9, 20255.0Cassidy at State Farm with Andy Ottney‘s office, hands-down you will not go wrong with this agency. They are knowledgeable, will look for the best rates, are patient, answer all questions and make sure that the customer comes first. If you’re looking for insurance, auto, home, life, disability, reach out to this group. You will not be disappointed! I take Google reviews seriously and I read reviews people write, I mean this wholeheartedly please consider this agency when looking for great people, great Insurance at great prices!!!
- ESEmilee SlaughterSep 16, 20251.0Horrendous agency. I had to open a water damage claim on my home back in March and have been displaced ever since. Throughout the entire claim process, I never once heard from Andy or anyone in his office. Then in July, State Farm dropped my coverage because of the claim. Andy’s office never called, texted, or emailed me about this. Instead, they mailed the cancellation notice to my vacant address, which, of course, I didn’t receive in time. My coverage lapsed as a result. I've been with State Farm for over a year and I never received a single call from Andy or his staff until after my coverage was terminated. Andy called me ONCE, asking if I was “okay"...Very obviously, I was not. Because of their negligence, I’ve been forced to settle for subpar coverage on both my home and auto. To make matters worse, I recently received notice from another State Farm agent (Rhea Barbee @ Vic Jimenez, HIGHLY recommend her) that my auto insurance was about to cancel...I was stunned. Wasn’t my auto policy dropped back in July? Apparently not. Yet again, Andy’s office failed to provide even the most basic communication or clarification. I’ve been a loyal State Farm policyholder for years and was repeatedly told Andy Ottney was “the best.” I’ve seen no evidence to support that claim. On the contrary, his agency has caused real, lasting damage to my personal life. Now I’m stuck with inadequate coverage and living with the consequences of his office’s indifference. I would not recommend Andy Ottney or his agency to anyone. Their failure to communicate, act responsibly, or show the slightest concern for their clients is beyond unacceptable. The damage is done, and his office remains just as absent today as it was when I first opened my policy.
- CWCody WorrixAug 20, 20255.0Excellent service and incredibly informative. I could not recommend them enough.
- SFSamantha FergusonAug 15, 20255.0Garrett and Cassidy are the dream team
- RGRonald GorenfloJul 18, 20255.0I appreciate these guys. I've been with State farm for my adult life and I'm not young. I needed a policy on a 2nd home and got what I needed in a couple hours on a Friday afternoon! Good agent, good staff!
Frequently Asked Questions About Andy Ottney - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.