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GA-2895536 Our mission is to provide people assistance with their risk management using an ethical and needs based process. We want customers to feel confident in their coverage and what they are paying for.
Location
Andrew Smith - State Farm Insurance Agent
3901 Roswell Rd, Marietta, GA
30062, United States
Hours
Reviews
5.0
891 reviews
5 stars
882
4 stars6
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from customer reviews
Customer Service
Agents are consistently praised for their helpfulness, professionalism, and responsiveness, making the insurance process smooth and stress-free.
Knowledgeable Staff
Customers appreciate the agents' expertise and ability to explain policies clearly, helping them make informed decisions.
Competitive Rates
Many reviews highlight significant savings on insurance premiums, with agents finding better coverage at lower costs.
Welcoming Environment
The office atmosphere is described as clean, organized, and friendly, contributing to a positive customer experience.
Personalized Experience
Agents are noted for their patience and willingness to address individual customer needs, fostering a sense of trust and satisfaction.
- WJWarren JohnsonOct 31, 20255.0Tyler Young is the best agent I’ve had. He saved us $1,000's/year on auto/home without cutting coverage, explained umbrella policies clearly, and walked me through a seamless switch in coverage. Proactive, personal, and lightning-fast — Highly recommend!
- JTJamie ThompsonOct 30, 20255.0I stopped in the office and was greeted by everyone with a smile! The space was clean, organized and welcoming. Destiny at the front desk was so helpful- she happily answered all of my (many) questions, and for the few she couldn’t, she made sure to find the right information. I really appreciated her effort and professionalism! I would highly recommend this team for all of your insurance needs!
- MMMarieOct 29, 20255.0Jared was so helpful and knowledgeable. Not pushy at all. He made the process so smooth and pleasant. Any questions I had he was “Johnny on the spot” with an answer. He helped me with the best rates I could find. I wasn’t planning on changing my renter insurance, but I couldn’t turn down the rate and coverage. I am looking forward to have him as my agent. Highly recommended!
- JSJoseph SheltonOct 23, 20255.0Lisa was the greatest. Very kind, and was very helpful. I really enjoyed Our conversation, she made me feel like I have known her, my whole life. Thank you so much, Lisa
- CBCasey ByrdOct 21, 20255.0Nolan made switching my insurance from Root to State Farm so easy! He took the time to call me several times to make sure I had the right coverage and understood everything. Excellent customer service and a smooth process from start to finish!
Frequently Asked Questions About Andrew Smith - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.