Business Details
About
Garage Door Supplier
For over 20 years, Windsor and Essex County has trusted Anchor Doors & Service for top quality garage door installation, replacement, and repairs from our industry professionals. Whether you have a malfunctioning door or operator, are remodeling and want to upgrade your garage door, or need a brand new installation for your recently-built new home, we offer top quality products and the best workmanship around.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.1
85 reviews
5 stars
62
4 stars
4
3 stars1
2 stars
2
1 star
16
- DDDomenicoSep 18, 20255.0Great service. Very quick response. Thank you again!
- MSMark SpragueJul 10, 20255.0Dan was an excellent technician and went above and beyond to repair 3 doors.
- JCJames CookeJun 17, 20255.0Always excellent service. No overselling. Prompt attendance. These guys are the best.
- JJJacqueline Jamail-LopezMay 13, 20255.0Called Anchor Doors & Service to repair a broken spring on our garage door and they came the next day. They fixed the problem rather quickly and the technicians were very polite and friendly. Thanks for the awesome service Brian and Chris. We will definitely be using them again for any future repairs.
- KDKeith DrouillardJan 22, 20251.0My sister had an issue with her garage door not opening when pressing button from wall mount inside the garage. Called Anchor after hours. Anchor suggested waiting till next day so wouldn't be charged double for call out. Said they had a couple ideas what it could be. They arrived the next day and simply unplugged and plugged back in the opener and this fixed the issue. Cost $150.00. Clearly they could of suggested this on the phone and if issue wasn't resolved they could of made a house call. To justify their time they lubed the garage door and charged for that as well. I get "call out fee", "minimum time" etc but where did the "decency" go to? I'm not saying it should be free, but where is the customer service? I did call anchor doors and spoke with service manager who advised who was justifying the expense. He informed me that for the next 30 days if there are any issues they would return at no cost. However, the technician failed to share this same statement with my sister. How low can you go? BTW, letting a customer know to unplug the unit and plug it back in won't lead to injury. Cable company does it all the time. Shameless!
Frequently Asked Questions About Anchor Doors & Service Inc.
Are new garage doors safe?
Anchor Doors offers a Family Safe Classic line of doors that are finger-protected. These patented “Finger-Protected” garage doors are designed to prevent your fingers from getting pinched between the joints, inside and out. They also have tamper-resistant cable attachments that cannot be released under tension. This helps prevent accidental injuries. All new garage doors come with brand new hardware to make your door safe.
What is headroom and how much do I need?
Headroom is the distance from the top of your door to the lowest point of the ceiling or any obstructions of the garage door opener rails, such as pipes or ductwork. A door and opener installation usually requires 15″ headroom. In a low headroom situation, we can complete the installation with as little as 5″.
What does "R Value" mean?
“R” value is a measurement of thermal effectiveness, or level of insulation. The higher the “R” value, the better the door insulates, keeping your precious heat inside and saving you money.
Do you offer replacement sections for my existing door?
Yes, most of the time you can replace your sections, but it depends on the brand, model, and how old it is. Exposure to the elements will alter the appearance of the door over time and a replacement section may not match.
Can I install my old garage door opener on my new door?
Yes, but we recommend replacing the old opener to ensure the unit is equipped with all of the latest safety features required to protect your family and pets.
Why won't my garage door close?
- The safety eyes at the bottom of your garage door on either side may be blocked, dirty, or misaligned. Try cleaning the lense and making sure there is nothing infront of the eyes blocking the view from one end to the other. Finally align the safety eyes until the indicater light comes on.
- The track may be misaligned and preventing it from closing. Contact our office and have a service technician out to make the necessary adjustments to get your garage door running smoothly again.
- The motor is not working. Use your emergency disconnect cord to manually close your garage door and Contact us for repairs.
Why does the button on my wall works but the remote control won't work?
- A remote control uses batteries to send wireless signals, so a dead battery may cause it to fail even though the door control works.
- Your garage door opener is equipped with an integrated receiver logic board that receives a signal from for your hand-held remote controls wirelessly, whereas your wall-mounted door control panel is hard-wired. The hand-held remote controls and wired door control operate independently, so it is not uncommon for one device to work while the other does not. If all remotes are working intermittently, or stop working there may be interference.
Why does my remote control not to work?
- The LOCK button is ON
- The battery is depleted
- The remote control needs to be erased and reprogrammed
- There’s a short in the door control, door control wire or receiver logic board
How much space is needed to install my jackshaft garage door opener?
- You need a miniumum of 8.5″ between the side garage wall and the end of the garage door shaft. 12″ is recommended for easier installations.
- The jackshaft opener can be difficult to install and we recommend having an experienced service technican do this for you.
How do fix water coming in under my garage door?
- We offer a Black Garage Door Threshold to stop the rain from coming inside your garage doors.
- Available in standard widths 7′, 8′, 9′, 10′, 12′, 14′ and 16′ wide garage doors
- Also available in custom sizes
- Recommendation for installation during the spring, summer or early fall when the ground is dry so that the adhesive has time to cure and seal to the ground.
- You could also replace your bottom weather seal with a larger U-Shape bottom rubber.
- If your floor is uneven you may want to try installing a gum rubber hose in the bottom of your weather seal.