Business Details
About
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Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Wheelchair accessible entranceAvailable
Location
Amy Martinez - State Farm Insurance Agent
15550 Main St, Hesperia, CA
92345, United States
Hours
Reviews
4.8
131 reviews
5 stars
121
4 stars
3
3 stars0
2 stars
2
1 star
5
- LDLinda DiFioreSep 24, 20255.0Excellent customer support! I have been a customer for a few years now and have multiple policies with them. Mari always responds quickly and answers my questions clearly. I would highly recommend them for all of your insurance needs!
- DZDiamond ZamoraJun 10, 20255.0good service. staff always answers any questions i have
- DDDaniel DuranJun 9, 20255.0Amazing help and all my questions were answered as well!
- MGMarleny GutierrezJun 9, 20255.0The whole team always goes above and beyond for anything I may need, wether I’m adding or removing a vehicle, need a quote, need help with a claim, home insurance or simply just need to make a payment, they are always happy to help and prioritize your needs no matter what. They are also very easy to get a hold off. I have reached out via text, email, or phone call And I have always gotten a prompt response. With insurance prices going up all around, they definitely make sure you get your money’s worth when it comes to their customer service.
- CACynthia AvilaJun 6, 20255.0I’ve had Amy as my agent for quite some time now. She’s always been so receptive and honest and forthcoming with information. Anytime there’s a change that impacts our auto insurance she’s right there to answer any questions! And not to mention the holiday cards! She makes State Farm feel like family, if you need a rep, call Amy! She’ll get you what you need!
Frequently Asked Questions About Amy Martinez - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.