The agent was very professional and knowledgeable of her worth. Very beautiful and cheerful attitude.
RA
Russ A
5 days ago
5.0
My State Farm Agent Jodi Rizzuto is an exceptional agent! Always there for a question and always working to save me money and still provide top knotch service.
JM
Justin Moore
Oct 24, 2025
5.0
I’ve had the pleasure of working with Karen Ascani, who has been absolutely wonderful. She worked with my parents for many years, and after their recent passing, she handled the transition of everything over to me with such professionalism, kindness, and care. Karen was incredibly patient and informative every step of the way, making a difficult process so much easier to navigate.
She truly went above and beyond to make sure everything was handled smoothly and that I fully understood all the details. Her compassion and attention to detail really stood out. It’s rare to find someone who not only knows their job so well but also genuinely cares about the people they help.
The entire office is warm, welcoming, and always a pleasure to deal with. I can’t recommend Karen and her team highly enough — they make you feel like family rather than just a client.
Thank you to the entire State Farm Team.
MS
Michelle Steele
Sep 12, 2025
5.0
Tiffany at State farm is an excellent and amazing agent.
CW
Cristina Woods
Sep 11, 2025
5.0
The office was very helpful. They work hard to get you the best rates possible.
Frequently Asked Questions About Amy Falcon - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
How can I contact someone on Fridays when the brick-and-mortar office is closed and the team is working remotely?
While we work remotely on Fridays, rest assured we're still accessible through all our communication channels! You can reach us via email, phone, or our messaging system during our regular working hours. If you have urgent matters or require immediate assistance, please don't hesitate to contact us - we're here to help!