BA
Bobby Alexander
Dec 21, 2019
My employer had our company Christmas dinner at this restaurant and I was THOROUGHLY unimpressed. Given the mandarin oriental hotel is a five star hotel, this restaurant is a stain on their name. I ordered the 6oz fillet mignon, cooked medium rare. While the steak was cooked to the proper temperature, there was zero flavor whatsoever. Based on the taste, there was zero seasoning added. The puréed (mashed) potatoes were good, but the asparagus was blandly colored a faint green and similarly lacking in flavor as the steak. As if that weren’t enough, we were served DC tap water which is notoriously known for tasting “bleachy” and otherwise unappealing. It seems odd a restaurant in a 5 star hotel wouldn’t have filtered water. Additionally, I ordered an old fashioned (a basic drink for any bartender) that was served with unmuddled cherries and an half of an orange wheel (which should’ve been an orange zest), and I’m quite certain, based on taste, that there was no orange bitters in it. It was as if the bartender poured a whiskey on the rocks and threw in a couple of maraschino cherries and half orange wedge after the fact, and it tasted basically like straight whiskey. Another in our party ordered a whiskey sour and was equally disappointed with the quality of the drink. I’ve had better cocktails at a dive bar with rail liquor.
Adding to the ensemble of disappointment was seeing the chicken option others in our party ordered, which looked more the size of a Cornish hen than that of a full sized chicken and, per the report of all who had it, was equally lacking in flavor and was overcooked and dry. Two in our party ordered different entrees with which they were equally disappointed for reasons of no flavor and dryness.
Lastly, the wait staff seemed largely ill trained to serve in a quality restaurant (which is more understandable now that I see the quality of the restaurant). At one point, I was sandwiched between two servers who were reaching past me simultaneously to serve entrees, leaving me no choice but to move back my chair to prevent from having both of their ribs pressed against my face. This is not an exaggeration. One of the servers, when I requested to see the cocktail menu, felt the need to tell me how much the drinks cost without being asked for this information. In my experience, this is considered rude and unprofessional as the prices are clearly already listed. Under no circumstances will I EVER eat at this restaurant again. The general manager should be promptly replaced, and the head chef should consider a job at the local Golden Corral or Denny’s where the quality of the food that was served to my party most closely resembles. The Mandarin Oriental Hotel should be ashamed of this mockery of a restaurant.
In fairness, the desserts, the crab dip, and the charcuterie board were quite good, and the ham sliders were not bad either. However, not good enough to see me to return.