Great experience with American Outdoor. I have bought a mower, chainsaw and accessories all with the help of Gregg who is very knowledgeable and helpful. I highly recommend them.
KA
Kevin Atsidis
Feb 19, 2025
5.0
These guys are awesome. Very knowledgeable staff. From excellent mechanic service to all the Stihl products you could imagine. Highly recommend!
BR
Ben Reppert
Mar 14, 2024
1.0
The owner is very bad tempered and is very rude to customers. He kicked me out of the store when I said regretfully I had to come here because the the other stilh dealer did have the chain. Rather than asking what the problem was, he reaffirmed that his customer service is very bad!
CG
Cody Gruver
Jul 9, 2022
3.0
I bought a Scag walk behind and it had issues with the engine leaking oil. I took it in for warranty service and was told it would take a few days to a week for parts to come in and be put on. 2 weeks goes by and I've yet to receive a call so I called down to the business (I live 1.5 hours away) so it's not like I can just stop by. I was greeted with someone on the other end with a bad attitude and acted like I was bothering them by calling. I eventually got my mower fixed thanks to their great service department and thanks to Tony for his great customer service.i went to pick up my mower and again this same person was working that day and I was greeted with the same bad attitude and like I was bothering them being there. I might have a small business but I could have been a future customer had things gone differently. I hope this review helps someone.
P.S.: I edited this review to highlight the good that this business does have. Tony and the service team are good guys.