AMA Insurance

Reviews

• ES

  Evgenii Sokolov

  Oct 1, 2025
  5.0
  I chose an insurance policy with AMA over another company's quote with a similar pricing after experiencing some of the best customer service with Onai A. I felt that she genuinely cared about my concerns and helped to alleviate them, providing clarifications. Greatly appreciate her doing a great job and leaving an awesome impression about AMA Insurance!
• JM

  Jezreel Timothy B. Maniti

  Aug 6, 2025
  1.0
  AMA has the worst customer policy, especially more so when it comes with billing. Literally ready to pay the bill, but had to wait for over an hour only for them to inform me that I couldn't do it manually with them since it's taken out automatically from my bank account. The bank can be slow and you never know when it could be taken out of your account. The slowness can be an excruciating psychological wait. Imagine waiting up to 7 business days after the date that was agreed upon, more so if you have limited funds to work with during that time. I don't blame the customer service mind you. They did as well as they could since they have to navigate and manage whatever policy the company, bank and insurance regulations spewed out, then reiterate it back to their customers. Unless you have no choice whatsoever, I recommend steering clear away from them. This was only one instance. There were many more that caused migraines. It's just that this was the last straw. Until they apply a more customer centric policy, this review will stay. I only wish I could give a review of zero; severely disappointed.
• SS

  Shiraz

  Jun 13, 2025
  1.0
  Forever on hold… imagine it’s 2025 and you can’t implement a call back service like every other company that is “busy” … Ridiculous. And the audio while waiting… 0 stars
• SP

  Sandra Forbes Photography

  Jun 3, 2025
  5.0
  Everyone was so helpful when I needed an emergency replacement birth certificate for my son's visa. It was extremely stressful but everybody was very helpful and professional. The lineup was long but my granddaughter kept me in everybody else entertained
• MM

  MrBogboi

  May 29, 2025
  1.0
  The HARDEST place to get just a car insurance quote! 3 days of calling in a row, 1 hour hold practice, every single time “we are experiencing higher volume call then usual” and still no one answers! If this is their communication effort to acquire NEW clients, just imagine the nightmare of a communication you’d be facing when it is time for a claim.