ALO

Reviews

• VV

  vivi

  Oct 15, 2025
  5.0
  store with great display, clothes are so organized, very easy to find what you are looking for. The staff are very friendly and helpful on fit and styles.
• SW

  Sarah W

  Oct 9, 2025
  5.0
  Amy was so helpful!
• KK

  Kia Khadem

  Sep 21, 2025
  1.0
  I've shopped at the Yorkdale and Eaton Centre location and have had great experiences at those stores. But at the Yorkville (Bay and Bloor location) I've consistently experienced horrible customer service. Mediocre would be an overstatement. The staff here make you feel like you're a burden on them, are often rude, and short with customers. This location has a 2.8 star rating and an obscene level of 1 star reviews for a reason.
• MB

  M B

  Sep 20, 2025
  1.0
  I can’t count how many times I’ve purchased from this store, and I’ve never had a problem with the staff, until my last visit. I went to try on a hoodie because I wanted to know which size fit me before buying it. The blonde, curly-haired lady at the fitting room didn’t say anything when I came in, she just pointed to the room I should go into. After trying on the hoodie, I decided not to buy it since it didn’t suit me. The lady asked if I was going to get it, and I said no because I didn’t like the fit. She then snatched the hoodie from me without saying a word and walked out. A second later, a white woman came into the fitting room, and that same staff member greeted and assisted her with a big smile. I was shocked to see the difference in how she treated the white woman compared to me. She clearly showed discrimination and racism toward Asian people like me. I’ve spent thousands of dollars at Alo already, but this staff member acted as if I couldn’t afford it. I can’t believe it! I never went back to this location after that day. The staff from Yorkdale and Eaton Centre are nicer and friendlier. They helped me a lot and treat people equally!
• FL

  Flávia Lima

  Aug 15, 2025
  5.0
  Perfect