ALO

Reviews

• PN

  Perla Nava

  Oct 22, 2025
  1.0
  Poor customer service
• BV

  Brightbox AZ Vending

  Oct 18, 2025
  1.0
  I called the store to speak with a representative because I ordered something online that turned out to be too big. I live right across from the new Alo store that’s about to open, but I don’t know the exact opening date. I wanted to find out when it will open so I wouldn’t have to drive far to another location just to make an exchange. However, the person I spoke with had absolutely no idea about the Alo store opening at Biltmore location. When I asked if he was working from home or inside an Alo store, he said he works from home. I told him this was very misleading — it made me believe I was speaking directly with someone inside the Scottsdale Fashion Square store, not with someone working remotely, possibly even from another state or country. To make matters worse, he sounded half asleep, and I had to repeat myself several times because he couldn’t understand what I was saying. After explaining my question twice, he still asked me to “explain it briefly.” I honestly couldn’t believe I was speaking with an adult representing Alo.
• NW

  Nicole Williams

  Oct 2, 2025
  5.0
  Love, Love, Love my new sweatshirt and sweatpants. They look absolutely amazing and fit perfectly!
• SS

  Scott S

  Sep 20, 2025
  5.0
  Staff was kind and very helpful. They were able to help me find what I needed.
• AS

  Amelia Scott

  Sep 7, 2025
  5.0
  I came to the Fashion Square Alo today and purposely chose this location over Kierland. Even with a more limited selection at the moment, the experience was so much better. The team here is welcoming, diverse, and really makes the store feel inclusive and comfortable. The positive energy and representation make it worth the extra trip every time.