ALO

Reviews

• JW

  John W

  Oct 17, 2025
  5.0
  Thanks to Mitchell and Maddie for all their help on a Friday afternoon!
• AK

  Austin K

  Oct 3, 2025
  5.0
  Customer service was great, my associate was able to find me multiple pants options and readied a changing room for me to try all of them. No weird sales pressure, very relaxed interactions with staff, and nice clothes.
• GS

  Giuliana Sadat

  Jun 26, 2025
  3.0
  At ALO the staff isn’t that welcoming, and I didn’t feel acknowledged when I walked in, but the clothes are really nice quality a bit expensive. It’s up there with the prices of Lululemon, but I do like the store and I only have an experience of not being acknowledged one time besides that I’d say. that it really does depend on the person welcoming people.
• AG

  Atefeh ghasemloonejad

  Jun 11, 2025
  1.0
  I visited the store around 5 PM today to quickly buy some gifts for friends. I was in the store for less than five minutes because I knew exactly what I needed. When I approached the counter, a young man and woman were chatting and didn’t even acknowledge me until I called out to them. The male associate finally came over, and I politely asked if they had gift boxes. To my surprise, he laughed at my question, which felt completely inappropriate and unprofessional. After I checked out and paid, I asked if they needed my phone number for the purchase. He replied, “Do you even have an account with us?” I said yes, and wondered why he hadn’t asked in the first place. He then entered my number, but never asked if I wanted a printed or emailed receipt — he simply said it would be emailed. As I grabbed my bag and started to leave, he turned to his coworker and said, “I really can’t do this anymore,” right in front of me. His coworker looked at me, and I felt incredibly uncomfortable, even though I hadn’t done anything wrong or asked anything unreasonable. This was by far the worst shopping experience I’ve had in the U.S., and I will definitely not be returning to this store.
• XC

  Ximena Cortes

  Jan 17, 2025
  1.0
  Terrible customer service, never going back to that location!!