ALO

Reviews

• PK

  Patcharaporn kaewrawang

  Oct 19, 2025
  1.0
  The asian lady was so rude
• EC

  EUNYEOUL CHO

  Sep 28, 2025
  5.0
  여기 직원은 친절하네요. 교환할 거 있어서 처음에 베버리힐즈점 갔는데 재고 없다고 센츄리시티 가라고 해서 여기 왔는데 여기도 재고 없고… 직원이 오더해줄테니 free shipping해주겠다고 했네요. 이게 가능한거면 왜 베버리는 안해준거지ㅠㅠ 이 직원 아녔음 엘에이 알로 다 뺑뺑이돌뻔 했네요..
• II

  irene

  Sep 21, 2025
  1.0
  staff wearing pink frame glasses ignored us on purpose. Rude.
• YQ

  Younai Qiaozhua

  Aug 22, 2025
  5.0
  入店したら素敵な定員さんが 挨拶してくれて気持ちが華やかになりました！ お店の雰囲気は洗練されていて、服の魅力がより際立つ設計でした。SNSを通して得たブランドへの期待を超えてきました！オススメです🧡
• SK

  Suji Kawano

  Aug 4, 2025
  1.0
  Store Visit: August 2nd at 3:30 PM, Century City Mall Location I had a very disappointing experience at the ALO store in Century City on August 2nd around 3:30 PM. I needed help finding the right size for a pair of pants and tried to get assistance from one of the Asian female staff members working that afternoon. She walked right past me twice without acknowledging me at all — despite clearly seeing me trying to get her attention. At first, I thought maybe she was just busy, which I would’ve understood. But instead of helping customers, she kept laughing, chatting, and walking around the store with her coworkers, as if the store was her personal playground. It felt incredibly unprofessional. Even worse, when she did look at me, she gave me an unfriendly up-and-down look, making me feel judged and completely unwelcome. As a customer, this kind of behavior is not only rude but also makes me think twice about ever returning. ALO is known for high-quality products, but customer service matters just as much — and this experience left a very bad impression.