ALO

Reviews

• S5

  SLF 509

  Oct 23, 2025
  1.0
  Poor excellence 3 days in a row. Looking to pick up something for our son's birthday, in store pickup would be 3-5 days so I decided to go in person for the clothes only to be told they didn't have them. After about 10 minutes of working with an employee, she appeared to grow bored with me and just sort of shrugged her shoulders and faded away. I left with nothing. Came back the next day with wife and older son and got more of the same. Sale's associate convinced us Medium would fit because her boyfriend, who was much buffer than my older son who wears a large, and her boyfriend wears a medium. My less buff son could barely get the medium over his head. We trying to exchange it, and the associate couldn't have been less interested in helping. Went to LuLu right after
• AM

  Alondra Molina

  Oct 11, 2025
  1.0
  I had a pick-up order, they may not find the order. I spent 20 minutes and the manager in charge preferred to talk to another worker than to help find the order. Bad service.
• ZT

  Zaneta Torres

  Oct 4, 2025
  5.0
  valerie was a great help, she was very sweet and funny. she was also quick w it 😛😛
• JB

  Jaquise Barron

  Sep 27, 2025
  5.0
  BEST ALO IN THE WORLD !! Big thank you to CHARLOTTE for your patience and support I WILL BE BACK !!!
• GP

  Geraldina Posada

  Sep 9, 2025
  1.0
  I went to Willowbrook Alo store since there's one closer to me now and to my surprise that the girls at GSP didn't even write down my name when I put my phone number down was disappointing already because their service every single time was subpar . I have always spent a good amount of money since I became a customer. When I go shopping, I don't wear anything flashy or something to indicate my status symbol. I feel definitely discriminated by the girls that work at this location. My pockets are burning to spend but their attitude definitely left bad taste .Thankfully, at Willowbrook Osmara helped me out and the rest of the staff was 10/10 accommodating and definitely what a service worker at a mall should be like . Customer fist and friendly . Pls it's not even Chanel SHOUT OUT TO WILLOWBROOK LOCATION