Very poor service!! Racist and judgmental behavior.
When I went into the fitting room, no one bothered to tell me which room to use or even said a word to me. But they spoke to other customers who came in after me, asking if they needed help.
When I came out and politely asked where I could leave the clothes, the staff member responded very rudely, saying, “Just leave them anywhere in here.”
Throughout the interaction, her tone and attitude were extremely disrespectful.. she looked at me with judgment and treated me as if I didn’t belong there.
For such a high-end, well-known brand and luxury store, this kind of rude, dismissive, and discriminatory behavior is completely unacceptable. The staff were unprofessional and showed no basic respect toward customers.
IF
Irram F
Oct 16, 2025
2.0
I asked if they carried a specific product in store in a certain color. I was told no, Alo does not make the product in that color, I'm wrong. Cool. A 30 second web search would prove otherwise, not sure why I was being told that "Alo doesn't make that in that color" you could at least 1) know your product 2) look it up and 3) own up to the fact that you were wrong. Honestly just buy the stuff online and return it in store if it doesn't work out.
JM
Jay B myself
Oct 9, 2025
5.0
Fits great
DV
deion Vinson
Oct 7, 2025
5.0
It’s expensive 10/10
AW
Andrew W
Sep 13, 2025
1.0
The employees legit know nothing and are just rudeeee I wanted a pair of shoes that they didn’t have in my size they claimed they would come in a shipment over the weekend went back still don’t have them and they tried to sell me a shoe that I had previously told them DID NOT FIT I was in the area again today and decided to check turns out they never even have them in men’s sizes at all 🤣 the big brown girl up front had the NASTIEST attitude too don’t waste your time or money here….