ALO

Reviews

• MM

  Mike

  Jun 7, 2025
  5.0
  Lovely staff. Very helpful. It looks like they removed the staff that were causing problems last year. Great job to the team
• AM

  Audi Maldonado

  Apr 22, 2025
  1.0
  Alo has not only the worst return policies when things are gifts but also this store has managers that don't have great customer service and claim they can't do anything about it due to "policy" not even for one time override. My product was brand new, still with a tag and I just wanted to exchange since I'm no longer that size. No such thing as great customer service anymore. No wonder why most people stick to lululemon when you can return anything at anytime and in any condition.
• IT

  Ignacio Rosete Tenorio

  Jan 8, 2025
  5.0
  Excellent service from Karla
• JM

  Jason Malcolm

  Dec 24, 2024
  1.0
  Worst experience ever. As a loyal Alo customer, shopping all around the world, I never felt this bad in my life during my shopping. Manager is rude and acts like the dictator of the store, setting up rules according to her pleasure and zero customer service. I spent around $1,000, if I had option to go somewhere else, after spending all that time in choosing and trying, I would have left everything but it was Christmas. HQ must send a mystry shopper or act directly to make this store, the quality that Alo represent.
• KL

  Katherine Lopez

  Nov 19, 2024
  5.0
  All the employees are the best!