Mike H. was very helpful in walking me through the cause of my leak and explaining the system and the zones to me, as this is my first home with a sprinkler system.
GW
gregory weber
Oct 25, 2023
5.0
Bryan Ortiz was great. Not only did he complete end of season maintenance but discovered a leak, brought it to my attention and repaired it immediately. Thank you.
RK
Robin Kim
Oct 23, 2023
5.0
Jp was great and efficient.
JK
Jerry Karson
Oct 9, 2023
3.0
The work All Wet has done is fine. It's their awful customer service that I have an issue with. They just don't value MY time. For the Spring system start-up, I was given a window of 1pm-5pm. It wasn't until AFTER 5:00 that I was notified that the tech wouldn't be here for another hour or so. Why wasn't I called as soon as they knew about delays?!? When I called to speak to a manager about this, I was told the manager was busy and would call me back. That never happened. Now for winterization my window was 12pm-4pm. Our doorbell rang just after 9:00am! Luckily we were home, otherwise we would have likely been rescheduled. Why doesn't All Wet respect my time?