All American Termite & Pest Control

Reviews

• CB

  Corey Bornmann

  Jul 15, 2025
  1.0
  Very poor customer service. Mice and ants never went away and they did not show up for the follow up visit as scheduled. I asked for follow up visits and was told by the woman on the phone she has cancer and it's not her fault the tech did not show up. Blamed it on the tech not following thru with scheduling. Not using this contractor again.
• DS

  Dennis Smith

  Mar 14, 2022
  5.0
  Have been using this company for years. Initially, I called them to treat a termite infestation. The treatment they used was highly successful. I have an inspection done once a year by them. Termites have never returned. Rick, the inspector, is cordial, professional, and extremely knowledgeable. Highly recommend this company.
• AS

  asia schroeder

  Dec 10, 2021
  1.0
  The lady who answer the phone is super rude!
• BG

  Brian Grey

  Jul 2, 2021
  1.0
  I had an experience similar to another customer. I can't speak to their pest control abilities but their customer service can be charitably described as "surly." Family came down with a stomach bug last week right before a technician came. I warned him of the disease and told him I get it if he didn't want to come in. He didn't and said the office would call to reschedule. After 3 days, I called and the woman who answered the phone said that we "no-showed" the technician. Fine, don't care. Come back out. Told they would be out in the 3:30 to 4 PM window today. At 4:20, I called because we hadn't heard. The woman I spoke to said that we no showed again. "You have a smart doorbell, how would he know if he didn't show up?" That's fair, but I was inside. I don't get the notifications on my phone but they couldn't know that. I get that. "Why didn't he knock?" "Sir, I assure you he knocked." Do you know that? I didn't hear anything. "He wouldn't drive all the way down there and not knock!" I was assured of that 3 times then told that she wouldn't stay on the phone with me if I was going to try to make a fool of her. She hung up on me and then no one would answer any calls from me. Eventually, they got some receptionist to answer my calls, I think to just stop me from calling. They now won't respond to my calls, even when I just wanted to know if I needed to hire someone else. And, in case anyone's wondering, I did eventually check the footage. He rang the doorbell one time, never knocked, and left after 25 seconds. So, I guess I didn't need to make a fool out of her after all.