Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to accommodate needs.
Hygienist Praise
Rhea and Cassandra, the hygienists, received consistent positive feedback for their thoroughness, knowledge, and ability to make patients feel comfortable.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to billing issues and perceived over-diagnosis of dental problems.
Professional Care
Patients appreciated the professionalism of the dentists, particularly Dr. Chung and Dr. Lee, noting their thorough explanations and caring approach.
Office Environment
The dental office was frequently described as clean and welcoming, contributing to a positive overall experience for patients.