We were traveling cross country from Georgia to California when my Cadillac XT5 experienced an issue that caused lack of AC, lack of acceleration, a steering alert & constant fan running from the engine compartment. Ruben Ortega III went above & beyond to care for us. He got us in the next morning at 8:30 am & within three hours we were on our way. He was compassionate to our needs. He even got permission to drive the vehicle extra miles to ensure the repair was successful. He was very professional & personable. I'm forever grateful for the care & service we received. If you're local, I highly recommend Alexander Cadillac of Oxnard.
DF
David Friel
Aug 20, 2025
5.0
Thank you for a very professional service on my Cadillac CT5 on 8/20/25
KL
Kenny Levenstein
Aug 14, 2025
5.0
My Cadillac advisor Ruben Ortega is the best, and the primary reason I bring my car to Alexander for service. Finding someone you can trust is important when it comes to the well being of your vehicle.
GS
Grace Saipale
Aug 10, 2025
5.0
Just call Nievas in service department and get your car serviced.
SM
Stephen Munoz
Jul 22, 2025
5.0
I won’t take my vehicle any place else. Ruben always greets by name and a handshake. They are always professional and courteous. I highly recommend Alexander Cadillac for all your vehicle needs.