IL-18392092 Serving Lake in the Hills and the suburbs of Northern Illinois, Alex Celenza State Farm is dedicated to providing exceptional customer experiences. Our services include Business, Home, Auto, Life, Health, and Pet insurance. We're passionate about helping you prepare for life's uncertainties and understanding the significance of safeguarding your family. Let us guide you through your insurance needs. Feel free to reach out with questions or to arrange a consultation. We're eager to connect with you.
I was working with Tatiana for my Auto and Home insurance needs. She was very professional and provided all the necessary information to me to make the decision. She answered all my questions and explained few option to save a few $ on the premium. I was very happy and satisfied to get the professional service provided by Alex and Tatiana. I will definitely recommend this agency to check your insurance needs.
PA
Paul Adams
Oct 20, 2025
5.0
Tamara was very patient and did a great job explaining all options for my home and auto insurance!
AH
anita H
Oct 18, 2025
5.0
Thank you so much for your help , Gloria helped me out she had excellent customer service! Definitely will be recommending this office to friends and family!
NL
Noemi Lopez
Oct 16, 2025
5.0
Gloria was incredibly helpful, patient, and knowledgeable. She took the time to answer all of my questions, explained my options thoroughly, and made sure I understood every detail.
Her professionalism and friendly approach made the entire experience enjoyable, and I felt well taken care of throughout. If I decide to pursue insurance in the future, I’ll definitely be reaching out to Gloria again. She truly made a great impression!
AL
Angelica L
Oct 16, 2025
5.0
Gloria it’s great!
She help me with my questions and provided great costumer service.
Thank you
Will recommend this place with friends and family
Frequently Asked Questions About Alex Celenza - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.