PA-356452 It’s my team’s mission to work alongside our customers, helping them develop the right plan for them and their loved ones—so if the worst happens, they’re protected. We prioritize building relationships with every customer and deeply appreciate the opportunity to serve as their risk advisors. If you’re in the northeast Philadelphia area and in need of auto insurance, home insurance, life insurance, property insurance, business insurance, or financial services, call our office or stop by today.
Highly recommend this office & Mr Thomas! When faced with an unexpected situation on my end, the solution process was explained very thoroughly and I feel we found the best plan for me and my circumstances. Everything is very fast and organized, customers are treated like people, not numbers!
DY
D Young
3 days ago
5.0
Joe is amazing. I've been with this agent for 20years!!!! Never a single complaint. Kind and courteous. Ten stars!!!
JM
James Martelo
Oct 16, 2025
5.0
Honestly, one of the best insurance agents I’ve ever worked with! Alden and his team are friendly, patient, and really take the time to explain everything in a way that makes sense. You can tell they truly care about helping people, not just making a sale. Anytime I have a question or need help, they’re quick to respond and always go the extra mile. I really appreciate their professionalism and genuine attitude. Highly recommend them if you’re looking for someone dependable and trustworthy!
BC
Bruce Comly
Oct 13, 2025
5.0
In looking for liability coverage for protection as a volunteer working at a private school, Alden and Joe were very thorough in explaining how personal liability on our homeowners policy would cover me if I was found liable while leading an after school program. I needed proof of liability insurance for the school. I have been with these guys for fifty years.
LP
Laurie Polter
Sep 30, 2025
5.0
I had a great experience with Alden Thomas and Joe Gleason from State Farm. I highly recommend them. They were professional and found me a great rate with many discounts based on my children’s academic grades and adding extras to incur discounts.
Frequently Asked Questions About Alden Thomas - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.