Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning Service
Welcome to Alaska Tire Service, your reliable full-service auto shop with a complete line of quality brand name tires. Family-owned and operated, we have proudly served the local community since 1994! Our philosophy is simple: we never promise more than we can deliver, and we always give the customer more than they expect. With three convenient locations in Anchorage and Eagle River, we offer new tires and wheels, tire rotations, tire balancing, tire repairs, and more.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
438 reviews
5 stars
326
4 stars
34
3 stars
14
2 stars
12
1 star
52
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback indicates a significant issue with customer service, particularly with a manager named Joey who has been described as rude and dismissive.
Service Speed
Many customers praised the quick service, often completing tire changes and repairs in under an hour.
Scheduling Issues
Numerous reviews highlighted difficulties in scheduling appointments, especially during peak seasons, with many customers experiencing busy signals and long wait times.
Quality of Work
While some customers reported satisfactory service, others expressed concerns about the quality of work, including improper tire installations and lack of transparency.
Staff Friendliness
Several reviews noted that while some staff members were friendly and helpful, there were instances of rudeness that negatively impacted customer experiences.
- SDSam Dawn4 days ago1.0So I call nonstop starting at 7:48am to get a tire change appointment because I know phone lines get crazy and this shop opens their phone line a few minutes sooner than 08:00am. That's fair. But you're gonna tell me that I finally get through at 7:59am after hearing the automated voice go on about it being closed for 11 minutes and they're full for the day and tomorrow suddenly? Interesting. It's a quick shop to get tires changed. It's unfortunate.
- GCGaelen Crawford5 days ago5.0All I heard from customer after customer was telling the Alaska tire team have fast and grateful the Eagleriver was during my stay. Totally customer friendly service.
- EHEverett Haimes5 days ago5.0Fast service, friendly and knowledgeable staff!
- QHQLH HolstersOct 29, 20251.0Poor customer service. Very rude. I was told that they had tires available and that I need to book an appointment, so I did. When I got to my appointment, they did not have the tires.
- JWJohn WalkerOct 20, 20251.0I know you were busy, but after explaining we needed an emergency tire repair to make our destination that night, you had the gall to offer an appointment in 3 days. Geez. BTW, your neighbors had compassion and got us on the road in 1 hour.