Alarmex, Inc.

4.2
10 reviews

About

Security System SupplierAccess Control SystemFire Protection System SupplierHome Automation ServiceVideo Surveillance Equipment
Alarmex, Inc provides residential and commercial fire and security systems, camera systems, 24/7 alarm monitoring and smart home systems.

Details

  • Onsite servicesAvailable

Location

Alarmex, Inc.
243 Boston St., Topsfield, MA
01983, United States

Hours

Reviews

4.2
10 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
1
1 star
1
  • JC
    James Chen
    Aug 21, 2025
    5.0
    Responsive, professional and reliable
  • SJ
    Siddhartha Jain
    Apr 30, 2024
    2.0
    Be careful of this company. There have been instances where the fire alarm went off and Alarmex did not notify the fire department. After 15-20 min, when the fire trucks did not show up, the residents called the fire department. Then Alarmex blamed the panel which is maintained by Alarmex. Recently, Alarmex was asked to provide a quote for a CO sensor upgrade. Alarmex excluded critical requirements in the quote which were highlighted by their own technician. Without these critical add-ons, the upgrade would have been ineffective. When highlighted, Alarmex refused to accept the error and is asking 50% more money to include the add-ons. It is a case of professional malpractice.
  • LC
    Legend General Contractor
    Sep 18, 2020
    1.0
    This place have a bad customer service i call them because we are a general contractor company and I try to get better products we want to be big no to buy from home depot and this place have a bad customer services they send me directly to home depot they don't offer me any products that I was asking and the person who talk to me was very rude bad bad service