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VA-134983
Our mission is to become your first choice for all of your insurance needs by establishing a personal relationship with you and helping you understand the risks of everyday life. We can help you with your Auto Insurance in Newport News. We have you covered for your Homeowners in Hampton. We can help you save up to 40%. Great price on Car Insurance in Yorktown.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
AJ Fraley - State Farm Insurance Agent
11010 Warwick Blvd, Newport News, VA
23601, United States
Hours
Reviews
4.9
104 reviews
5 stars
96
4 stars
5
3 stars1
2 stars0
1 star
2
- JBJim Borda5 days ago5.0Excellent service and dedication to the customer!!
- CPChenda PAug 3, 20251.0Sara is a joke! Giving out bad advice and wrong quotes. I will never use this office again.
- M2Mayhem 23Jun 12, 20255.0Everyone at this office is amazing! Our car was totaled recently, and they helped make every step of the process as stress-free as possible. We've been with State Farm for years, and they have consistently had great rates and exceptional customer service.
- JCJacqueline ChristineJun 6, 20255.0Jamie is phenomenal!!! Just so friendly and personable. She was quick to complete my request and explained all the changes and what I was to expect paperwork wise. AJ has a true treasure with Jaime. Thanks ladybug!
- DRD RMay 5, 20255.0Jamie is exceptional. From the time she greeted me over the phone, walking me through my updates on my policy, ensuring I had a clear understanding to sending follow up emails confirming what we discussed. She was patient, actively listening to my requests and delivering/executing my needs. She is truly a gem and her service is outstanding. Thank you again. April 2025 review.
Frequently Asked Questions About AJ Fraley - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.