Business Details
About
Logistics ServiceTransportation Service
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial, and life sciences. In more than 100 worldwide locations across Asia, Europe, and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize door-to-door deliveries via sea, air, road/ground, and rail—on time and on budget.
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2.5
16 reviews
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- AGAnshul GuptaMay 29, 20251.0Worst service. Sent one skinny old guy to pick up heavy furniture which he declined to pick by himself as it was heavy. When called the office to give feedback, Mark had the worst reply “go talk to your seller. I am not responsible. “
- DDDavid DurandMay 13, 20251.0Item not delivered. Sent survey asking for feedback on delivery that did not occur. Attempted to deliver well outside of scheduled time frame.
- BFBen FauzioApr 26, 20251.0Absolutely horrendous experience. We purchased two love seats in the warehouse and we're slated for a Thursday delivery from 1-4. Once 4 came and went we called to learn our delivery had been changed without our knowledge. They told us we confirmed and had approved when we had never been contacted. We waited the next day for Damon to mark our walls up, break our stairs trim and damage our window sill. He told us if we didn't want that to happen we should move the couches ourselves. He also couldn't tell us why our couch is dirty and covered in spots. We don't have resolution from the company as Pottery Barn blames the logistic company and the logistics company blames battery barn. Victor Muniz was the rep from the logistics company.
- TLTammy LawsonNov 15, 20245.0Delivery was scheduled for today between 8 am and 8 pm driver was here around 1 pm, I recieved a text when they where on the way and the driver called me when he was 5 minutes away. He delivered to my garage as requested and was very friendly. Great service, I am very impressed.
- ABAndrii BazyasNov 6, 20231.0work like turtles
Frequently Asked Questions About AIT Worldwide Logistics
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.