GS
George Semaan
Jun 26, 2025
A True Blessing in HVAC – Honest, Caring, and Fair!
I cannot say enough good things about Air We Are—this company has truly been a godsend during a very stressful time. My air conditioning unit had gone out during a heat wave, and I was desperate for help. That’s when I had the absolute pleasure of speaking with Kristen, the office manager, who immediately stood out—not just as a professional, but as a godly woman with genuine compassion and kindness. She didn’t treat me like just another customer; she spoke to me with warmth, patience, and humanity, and made me feel like I was being helped by a friend who truly cared.
Kristen went above and beyond to make sure a technician could come out—after hours no less—yet she still insisted on charging me only the standard service fee, fully understanding my situation. That level of grace, empathy, and integrity is almost unheard of these days, especially in this industry.
When Michael, the technician, arrived (right on time!), I was immediately put at ease. He was professional, courteous, and incredibly communicative. He took the time to explain everything he was doing, showed me exactly what was going on with my system, and patiently answered all my questions without rushing. His honesty and transparency made me feel completely confident and comfortable with the entire process.
What truly sets Air We Are apart from the larger HVAC companies is their integrity. They’re not trying to upsell you on a new unit, and they’re not gouging you with outrageous prices (no $200-per-pound coolant nonsense here!). Their pricing is fair, honest, and transparent, and their service is rooted in real values—something you simply don’t see enough of anymore.
I can’t recommend this company highly enough. If you’re looking for an HVAC team that’s honest, communicative, fair, and truly cares about their customers, Air We Are is the one to call. And if you’re lucky enough to speak with Kristen and get Michael as your tech, you’re in the best hands possible. God bless them both!